FREQUENTLY ASKED QUESTIONS
Deliveries take place between 2-3 working days, depending on your location.
The delivery timelines vary per province – All orders are dispatched from our warehouse –441 Church Street. Pretoria West, Pretoria, 0183
Once you receive your tracking information and after you track it on the relevant courier website and it shows delivered but you have not received it, Please alert us via+27 72 868 9709 or sales@nutri-derm.co.za. We will then be able to address with the relevant courier company.
We do not offer an option for you to collect your order. All our orders are dispatched from us via Courier.
The couriers only deliver on weekdays from Monday to Friday between 08h00 – 17h00.
Your parcel can be tracked via the following courier tracking site:
The Courier Guy: https://portal.thecourierguy.co.za/track